Image Requirements

Below are the requirements for size and quality of document images captured by any device, which are necessary for successful image processing by OkayDoc:

  • Image Resolution

    Maximum:3000 x 1500. Minimum: 1343 x 847 (Cropped ID Image)

  • Max File Size = 3MB

  • Good lighting

    Good lighting helps to achieve better results. If the image is too dark or too bright, the document can not be processed.

  • Avoid reflections(only for 'idImageBase64Image' & 'otherDocList'.'high quality')

    Glares and reflections interfere with processing and reduce data extraction accuracy. We recommend not to use the flash of your mobile device when capturing document images.

  • Focus and sharpness

    Make sure the image is clear and there are no blurred areas.

  • Angle

    The tilt angle of the document should not exceed 10 degrees in any direction (horizontal or vertical).

  • Margins (too small)

    Make sure there is minimal space around the document. It is recommended that the document takes up 70-80% of the image.

  • Margins (too big)

    Make sure the space around the document does not take up more than 20-30% of the image. It is recommended that the document takes up 70-80% of the image.

  • Contrast

    The document should be in clear contrast to the background. A light-colored document on a light background, as well as a dark-colored document on a dark background, cannot be recognized.

  • Extraneous objects

    Make sure your hands or other objects do not cover document data.

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